Communication

HOA Communication Software

Reach your entire community instantly with email, SMS, and push notifications, all from one place. Communitrak is the all-in-one communication software for HOAs and condo associations, whether it's a routine update or an urgent alert.

No more scattered emails, group texts, or missed updates. Communitrak brings all of your HOA communication into one platform.

Communication Software Built for HOAs & Condo Associations

Keeping residents informed shouldn't mean juggling a personal email account, a group text thread, and a stack of printed flyers. Communitrak's HOA communication software brings every channel — email, SMS text alerts, and push notifications — into one platform, so your board can reach the whole community or a specific group in seconds.

Built for self-managed HOAs and condo associations, it gives board members professional communication tools without the cost or complexity of a management company. Messages, replies, and delivery all stay organized in one shared system that the entire board can access.

Email, SMS, & Push Notifications

Whether it's a routine update or an urgent alert, you have the right channel to get the message across.

Unlimited Email

Send unlimited mass emails to all residents or specific groups. Residents can reply directly, and responses flow back into Communitrak.

SMS Alerts

Text message blasts for urgent, time-sensitive communication. Five batches per month included, with additional batches available.

Push Notifications

Instant alerts for residents who have installed the app on their device. Always included, no extra cost.

Mass Email & Targeted Group Messaging

No more maintaining separate email lists or hoping a group text reaches everyone. Message your entire community, a specific group, or an individual member from one place.

Message all members, groups, or individuals
Send as yourself or as the HOA
Unlimited email messages included
New Message
To
All Residents+ Add Group
Subject
Message
Attach files
HOA Inbox3 new
Margot Walters
2h ago
Ben Sikes
5h ago
John Baldwin
1d ago

A Shared HOA Inbox for Your Entire Board

When messages are sent on behalf of the HOA, the conversation lives in a shared leader inbox. Authorized leaders can view the thread and respond, keeping your team aligned without forwarding emails back and forth.

Send and reply as yourself or as the HOA
All leaders can view and respond to shared threads
No more forwarding emails between board members

Email Notifications for Every HOA Update

Residents get email notifications for new messages, bulletin board posts, violations, requests, and more.

Automatic notifications for key actions
Reply-by-email with responses tracked in Communitrak
Inbox aligned with email for familiar experience
New Bulletin Post
March Board Meeting Update
Reply to this email to comment
New Message
From: Margot Walters
Reply to this email to respond
New Violation
Violation #4098 - 302 Waterford Dr
9:41 AM
Communitrak
New message from your HOA Board regarding the upcoming pool maintenance schedule.
now
SMS Alert
[Sunset Ridge HOA] REMINDER: Water shutoff scheduled for tomorrow 9AM-12PM. Please plan accordingly.
Communitrak
Your HOA dues payment of $150.00 has been received. Thank you!
3m

SMS Text Alerts & Push Notifications for HOAs

For time-sensitive updates like emergency maintenance, gate closures, or severe weather, reach residents instantly on their phones with SMS alerts and push notifications.

SMS for urgent community-wide alerts
Push notifications for app users at no extra cost
5 SMS batches per month included
Additional SMS batches available as needed

Customizable Communication Preferences

Every resident is different. Some want every notification. Others just want the essentials. Communitrak lets each resident customize exactly how and when they hear from the HOA.

Subscribe or unsubscribe to email notifications
Enable or disable push notifications
Opt in or out of SMS alerts
Notification Preferences
Messages
New messages and replies
Bulletin Board
New posts and comments
Violations
Updates and status changes
EmailPushSMS

See Communitrak Messaging in action.

Schedule a personalized demo and we'll show you how easy it is to communicate with your community.

Frequently Asked Questions

Yes. Residents can reply directly to email notifications and their responses are automatically tracked in Communitrak and directed to the appropriate members.

Five SMS message batches are included per billing cycle. If you need to send additional blasts, they are available at $2 per batch.

Email notifications are sent for most actions within Communitrak, including new messages, bulletin board posts, violations, and requests. Each resident can customize their notification preferences to subscribe or unsubscribe as they see fit.

Communitrak works as a Progressive Web App (PWA). Residents who install it on their device receive push notifications automatically. No app store download required.

Yes. Communitrak works for HOAs and condo associations alike. Condo boards use the same email, SMS, and push notification tools to keep owners and residents informed, with a shared board inbox so the whole board stays aligned.

Unlike a generic email or texting app, Communitrak is communication software built specifically for community associations. It is connected to your resident directory, groups, bulletin board, violations, and payments, so messages always reach the right people and responses stay organized in one place.