Pricing
One plan for
every community.
every community.
Get started with a 30-day free trial,
no credit card required.
And cancel anytime.
How many homes are in your community?
What's Included?
All the tools needed to efficiently self-manage your HOA.
Online Payments
- All major credit cards & ACH
- Auto Pay
- Funds available in 2 days
- Level 1 PCI compliant & AES-256 encryption
HOA Website
- Secure resident portal
- Professionally designed website
- Custom domain name included
- No code required
Communication Tools
- Unlimited mass email messages
- SMS alerts & notifications
- Delivery & read receipts
- Community Bulletin Board
Resident Management
- Always up-to-date resident directory
- Create & organize by member groups
- Manage community roles & titles
- Set resident type & control permissions
Document & File Sharing
- 5 GB of cloud storage space
- Organize using folders & member groups
- Share files using secure or public links
- Attach files to messages & bulletin board posts
Requests & Violations
- General, Maintenance, & Architectural requests
- Create, notify, & enforce HOA violations
- Track, manage, and expedite request resolutions
- Collaborate with comments & file uploads
Forms & Polls
- Collect & organize information from residents
- Simple, custom form builder
- Conduct secure voting & elections
- Export & analyze responses
Customization
- Upload custom community logo
- Configure brand color & themeing
- Set preferences to match existing HOA policies
- Custom Statement Descriptor
World-Class Support
- Responsive chat & email support
- Comprehensive support articles & guides
- Chat with our team from any page
- Schedule a virtual meeting with our team
"This has been a great tool to use for neighborhood communication and for collecting monthly dues. We've also seen VERY quick responses to any questions or issues we've had."
More reviews at
Frequently Asked Questions
Do you offer a free trial?
We offer a 30-day free trial to all new communities. Creating an account is simple, does not require a credit card, and can be canceled at any time.
How does the HOA pay for Communitrak?
You can link your HOA's debit or credit card to your account for automatic payments each month. If your HOA doesn't have a debit or credit card, you can also link your HOA's checking account for ACH payments.
What are the payment processing fees?
We charge 4.5% to process resident credit card payments and 2.4% for ACH payments. These fees can be absorbed by the HOA or passed on to the resident in the form of an online payment convenience fee.
How do residents make payments to the HOA?
Residents securely make payments to your HOA through Communitrak. Funds are automatically transferred to your HOA's checking account usually within 2 - 4 business days; however, this timeline may vary depending on bank, bank holidays, etc.
What kind of support is available?
Chat with Communitrak Support from any page using the messenger icon in the bottom, right corner. We've also written extensive articles and support guides, including screenshots and best practices, available at support.communitrak.com.
Have questions? Need more info?
We'd love to chat with you.